Contact centres are certainly nothing new. In fact for many companies they are tried, tested and valuable parts of their organisational infrastructure.

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Iselin, NJ – June 27, 2012 – Cross River Fiber, a New Jersey-based boutique dark fiber optic and telecommunications solutions provider, announces its support of infrastructure and dark fiber solutions for Radio Frequency (RF) wireless communicationtechnologies being deployed in New Jersey.   Ultra-Low Latency RF networks often require transitions to a physical interconnection point typically on an outside [...]

Allison Smith is a professional telephone voice. Most likely she has answered your calls, provided you with a wake-up call or given you directions from your GPS. It’s the voice you listen to and the voice that will get your company heard.

Thousands of businesses have been positively enabled by the world’s most popular telecom voice. Listen to her anecdotes…..

Waseela for Technology Consultations (Waseela), a leading systems integrator specialising in broadband wireless technologies for telecom operators, service providers and large enterprises in the Region. Announced that it has launched an in house research and development programme for enhancing, customising and localising Wireless Real Time Location Services (WRTLS) applications and products. The WRTLS technology enables [...]

Vodafone New Zealand, the country’s biggest mobile phone operator, lifted profit 25 per cent in its latest financial year, mainly reflecting lower depreciation charges. The Auckland based company reported net profit of $151.5 million in the 12 months ended March 31, up from $121.6 million a year earlier, according to financial statements lodged with the [...]

What you see above is every telecom exec’s nightmare.  Google is stepping up the mobile phone value chain once again and making its own SIMs. Google may be testing networks in Spain for the possible launch of its own MVNO in the country, based on some photos that have been leaked from an employee working [...]

Broadband and 4G networks spearhead telecommunication market developments Buddecomm’s latest USA Annual Publication, ’2010/11 Telecoms, Mobile and Broadband in the USA’, details the fixed-line, mobile and broadband markets in theUSA. The publication also examines Internet trends and the emergence of new telecommunication services such as VoIP and IPTV. The report also profiles developments in the broader [...]

CNN Radio interviews DIDX’s Bowen on American Airlines re: business, social, personal opportunities Virtual Phone Lines create. 1000s of telcos buy / sell virtual phone numbers of 55 countries!…..

Not everyone in prison is guilty of a crime. They were just “Found Guilty.” Public Communications Services, with B+ Better Business Bureau rating, provides prisoner telephone service.