Punctuation is Your Best Friend With IVR Writing
Nov 15th, 2009 | By omar shaikh | Category: Beats, VoiceGalWritten by Allison Smith. Edited by Suzanne Bowen.
Quite often, I get Asterisk prompt orders through the Digium site in which the client has written something like: “….this phrase comes after ‘Please enter your..’ and before ‘followed by pound.’” It’s a lot of effort to explain where the prompt will occur — especially when I have [...]