Revolutionizing Telecommunications in Africa and the Middle East
Emerging service providers in the Middle East and Africa have struggled to provide low-cost alternative calling methods for years, due to government regulations and technical obstacles. The IPsmarx Callback Solution is the answer for service providers who need to deliver low-cost calling to their customer base without having to install costly hardware and phone lines in their country, itself.

By implementing the IPsmarx Callback Solution, service providers can now maintain their solution in the US or Europe, while offering VoIP calls to their customers in the Middle East or Africa at significantly reduced rates.

Because of the reversed call path and the savings of VoIP, providers are able to pass savings along to their end users, making Callback an attractive service for end users and providers alike.

This is particularly attractive to service providers who have customers in regions where phone line infrastructure is limited and costly or where VoIP is regulated. In addition, service providers and calling card operators who are located in the US or Europe may bundle Callback services with their existing product line in order to boost revenue and tap in to new markets. For example, an end user in the US who calls Ghana frequently may prefer to order a calling card for themselves and a callback card for their family in Ghana, resulting in increased revenue for the service provider.

Solution Overview
IPsmarx Callback Solution is designed to entitle service providers with an all-in-one management tool for all various Callback services. IPsmarx Softswitch-based Callback Platform Solution integrates ANI, PIN, and WEB Callback Services with a Call Route Management, Client Management and a Reporting Platform to provide Enhanced VoIP-based Callback services.

Callback service allows the end-user a huge savings on international calling, without having to make an outgoing call on their landline or GSM phone.

Dear Calling Card and Pinless Service Professional,

Last week you had an exclusive sneak peek into the Retail Store Recharge Over the Phone system. We truly believe this unique feature can make a big impact on your business and may even revolutionize the industry, as we know it…

… Judging from all the phone calls and emails … we may be right —

What’s more, in the last 10 days this new system was written up in VOIP Business News and the Prepaid Press to name a few. Plus, it was a featured business solution in TMCNet.com!

If you missed the announcement or need a quick refresher on what’s it all about and how it helps calling card providers generate more revenue, improve profit margins and recruit more agents,listen to this Podcast.

The reason everyone is excited about the Retail Store Recharge by Phone system is because it’s more than a back-end technology that helps you save money or manage your business better…

It’s a powerful business tool that generates sales and profits!

Listen to the Podcast for more information!

Interestingly, one question we’re getting a lot is…

“Tell me how to sell this to my agents?”

Do you want the answer, too? The Podcast says all.

http://ipsmarx.com/podcast/pinless.html

· The Podcast gives you a quick overview on how to motivate your agents (or recruit new ones) to sell this service to end-users.

·  Plus, you’ll learn why agents will love it. (The system was especially built for the retail store agent environment — so it’s fast and simple for them to use.)

More importantly —

We developed this feature because your agents and end users asked for it …

Our internal client surveys revealed two important unmet needs in the market:

1. End users want the ability to recharge pinless accounts at a store with cash and without using the Internet or a credit card.

2. Agents located in retail stores without an Internet connection or computer want a method to participate in the growing pinless calling card market and profit from its sales.

Imagine the additional profit you can generate by satisfying both gaps in demand.

http://ipsmarx.com/podcast/pinless.html

Start Signing Up New Agents

Tell them this: “… Now, you can easily recharge pinless calling cards in your store just by using a phone … the customer can pay in cash and you do NOT need a computer or Internet connection …”

How many new agents can you think of that can do this? Every agent and potential agent has a phone or cell phone!

Listen to the Podcast for more details. There’s no cost and no obligation.

The  IPsmarx Technology Team

(July 20th, 2010 – Reston, VA) – IPsmarx Technology Inc., a leading provider of calling card and PINless billing solutions, announces that it has added an Arabic IVR (Interactive Voice Response) language as an option to its Calling Card Platform, making 14 total IVR language options to choose from.

Since Arabic is spoken by more than 280 million people as a first language, most of whom live in the Middle East and North America, and by 250 million more people as a second language, IPsmarx sees this as a welcome addition to their VoIP and Calling Card Solutions.

“We are always looking for ways to help our clients expand their VoIP and Calling Card Business,” says Andrea Lopez, Tech-Sales Department Manager. “By offering a voice menu in Arabic, Calling Card Providers can now expand their offering to Arabic speakers and offer a unique feature that many of their competitors do not offer.”

The IPsmarx SIP Based Calling Card Platform offers PIN based & PINless solutions, advanced recharge options, integrated billing and unique reseller and recharge features that support competitive service providers worldwide. IPsmarx’ SIP Based Calling Card Solution has even been named as Winner of the Best VoIP Product of the Year in both 2008 and 2009.

Other IVR languages options include:  

German
English
British English
American English
Spanish
Korean
Mandarin
Cantonese
Greek
Albanian
French
Farsi
Hindi

IPsmarx Calling Card solutions have enabled hundreds of entrepreneurs and calling card operators to start and grow successful calling card businesses in over 63 countries worldwide.

About IPsmarx
IPsmarx has been providing VoIP applications and switching solutions to service providers, carriers, ISPs and calling card providers for almost 10 years. For more information about our solutions please contact IPsmarx at 703-871-5273 or email Sales@ipsmarx.com, and visit www.ipsmarx.com.

Announcing a NEW Service to Help You Improve Profit Margins and Recruit More Agents

Imagine unlimited profit potential from PINless calling card customers without credit card fees or depending on the Internet. Think of how your business will improve with this unique system in place …

Consider this:
Your agents DO NOT need an Internet connection to recharge PINless calling cards anymore! All they need is a phone.
Quickly add a new and lucrative profit source to your existing agent network.
Rapidly sign up new agents who do not have a computer or Internet access in their store.
Build AGENT LOYALTY! Offer this solution to your agents to give them a competitive edge!
Monopolize your ethnic communities.
Convert traditional prepaid calling card buyers into your loyal PINless calling card customers.
Watch this free video demo and learn how this system works.

But that’s not all…Easy administration and management — for both you and your agents.
Enable your agents to accept CASH to recharge customer accounts!
Avoid credit card transaction fees and improve profits.
Cut printing costs and strengthen margins.
Retain long term PINless calling card customers.
Create predictable cash flow in your business.
Generate a recurring income stream from loyal customers and agents.

Watch this free video demo that explains more.
There’s no cost and no obligation.

One last thing: Our company is doing a major nationwide rollout. If your competition cuts in line in front of you and offers this solution before you do … you could be locked out of this lucrative and easy market — You’re not going to let that happen, are you?

Watch the free video demo now.

For more information on our Award Winning Calling Card Solutions, contact IPsmarx Technology: sales@ipsmarx.com, www.ipsmarx.com, or call (703) 871-5273 or (416) 665-6999!

In this issue, we wanted to make sure you are informed about the latest VoIP market predictions, new PBX features by IPsmarx and finally a Special Offer for those interested in taking advantage of the growing VoIP Business Service market.
Latest Reports Show the VoIP Market is Rapidly Shifting Toward Small & Medium Businesses
Business VoIP Service is growing rapidly because of its cost savings, efficiency and benefits. Frost & Sullivan reports Hosted Business IP Telephony is growing at over 28% annually in North America. In fact, business VoIP services will make up almost one third of all VoIP service revenue by 2014, according to Infonetics Research.
IPsmarx Announces New IP-PBX Features to Help You Gain Business Customers
IPsmarx offers an All-in-One Solution (including Switching, Billing, invoicing, provisioning, and E-commerce ) to help you take advantage of this opportunity. We provide all of the tools you need to provide feature rich VoIP service to businesses in multiple locations – and because we offer an IP-based system, there is no need to install costly hardware at your clients’ locations.
Further, clients can eliminate the hassle and expense of contacting their telephone service provider just to make a change to their system. Changes to their voicemail system, extensions, names, etc. can all be made online through a user friendly self-service website.
In addition to our wide array of IP-PBX features for businesses, we now have the following new features available:
1-    Line Sharing (Key System) Traditional PBXs had a nice way to handle the “Status monitoring of company lines”. Looking at your phone, you knew which line is in use, who is using it and you could even pick it up if it was on hold. Are you missing this handy feature in your IP-PBX solution?  Not anymore, the KEY SYSTEM feature of IPsmarx IPPBX will provide you with company and share line monitoring features that are built to enhance and maximize the efficiency of working environment.
2-    Barge-In is a feature in which an extension, such as an operator, can break into a conversation between two extensions or an extension and an outside line.
3-    Listen In This feature allows for another caller to listen to certain calls from a different phone or location. This is beneficial for a Contact Centre or Call Centre environment, where a supervisor needs to teach someone who is on a call.
4-    Whisper (trainer mode) With this feature, a defined user can Whisper to the agent on a call, directly from their own phone.
5-    Paging/ Intercom: This feature allows the system to page / announce information out to a set of phones.
For more information and a complete list of IP-PBX features, go to: http://ipsmarx.com/english/solutions/pbx.html.
Receive these 5 new features for FREE with your purchase of our IP PBX Solution including Softswitch, Billing, IP-PBX Features, Installation, Training and Technical Support. This offer is valid through May 18th.
For more information on this limited time offer please contact your Account Manager.
Kind Regards,
Ludymar Reveron
Sales Manager
IPsmarx Technology Inc.
CA & USA: +1-416-665-6999 ex 237
Web: www.ipsmarx.com
www.twitter.com/ipsmarx
http://blog.ipsmarx.com 
 
Meet us at ITW in Washington, DC May 24th-26th!

VoIP services for SMBs are projected to grow faster than any other VoIP service.  If you’re a competitive service provider, then you need to know how to profitably serve this fast-growing market and drive new revenue, maintain healthy margins and set enjoy long-term growth!  Target the market that the big service providers have ignored!

IPsmarx has recently published a whitepaper entitled, “Three Keys to Profitably Serving the SMB Market,” where you can find out how to capitalize on the SMB opportunity. 

Understanding the needs of the SMB market is critical.  But, the technology is what will differentiate you. You need a solution that offers all the services an SMB needs, with user-friendly online access and management tools to easily manage the service from customer order to customer invoice, and promotional tools to help you grow your customer base.  And you can do it while generating healthy operating margins.

An All-In-One integrated platform for easy and complete SMB services and management: call routing, billing, invoicing, reporting, and marketing, with a unique customer management console giving customers information and control and information of their services and payment options.

Promotional marketing tools to help grow your business with a customized, integrated E-store, promotional tools such as email alerts, and a wide variety of payment options, such as coupons and vouchers, to create compelling offers and convenient payment alternatives.

Unparalleled reliability with redundant servers, systems scalable up to 2000 concurrent calls on a single server at 100 calls per second, dedicated QA engineers, accounting testers and ethical hackers, all designed to help you lower operating costs, and obtain greater efficiencies.

Download this whitepaper “Three Keys to Profitably Serving the SMB Market,” now to find out how you can grow your business with new customers, expand your capabilities to existing customers, simplify operations and reduce costs, all with a highly reliable and scalable solution. 

Learn more at http://www.ipsmarx.com/marketreadysoftswitch/whitepaper.html or reply to me for more information.

Submitted by and for more information, contact:
Ludymar Reveron (Listen to a podcast with her on iTunes at http://itunes.apple.com/us/podcast/didx-podcasts/id322949120.)
Sales Manager
IPsmarx Technology Inc.

Voip Biz Product of the Year 2009, IPsmarx and MyGlobalTalk

According to VoIP Biz-News, the companies that consistently come up as winners are those that “continue to innovate, focus on development, and have launched some amazing products into the market.”

 VoIP Biz-News evaluates candidates for Best VoIP Product of the Year based on 3 primary criteria:

1. Innovative product solutions that deliver new and compelling functionality to the market;
2. Customer’s favorable response to the product; and
3. Overall customer satisfaction with the company.

IPsmarx’s SIP-based Calling Card Platform eliminates the need for VoIP gateways, PSTN lines, and gateway configuration. This makes it extremely easy to deploy and begin generating revenue. The all-in-one system includes the IVR, integrated billing, authentication and account balance reconciliation, call routing, as well as CDRs for reporting. The system can offer both pin-based and pin-less calling card services.

Unique to the IPsmarx solution are the marketing and payment tools that help service providers grow their business faster. Such tools include an E-store, which allows end users to go online and check their balance, call history, and recharge their accounts at any time. Other marketing features include promotional discounts, bonus points, referral program, an e-mail marketing tool and a complete set of reseller capabilities. It offers a variety of payment options including auto recharge, recharge through IVR, and gift cards. The system also has the ability to monitor usage, create grace periods, and set surcharge and maintenance fees, rounding parameters, and billing criteria.

“We are proud to be selected again for the Product of the Year award,” said Arash Vahidnia, CEO of IPsmarx. “Many SIP solutions are commoditized, so we strive to develop products that not only provide all the necessary services, but that offer unique capabilities, as well, such as our Pin-less Calling Card Solution. Information on IPsmarx and their products can be found at: http://www.IPsmarx.com

About VoIP Biz-News.com
Biz-News.com is an online media group providing consumer electronic business news to professionals worldwide. Biz-News.com reaches its global business readership in niche audience segments across medias specialized in the consumer electronic markets.

VoIP.Biz-News.com provides news on semiconductors, software, hardware, OEM, content, manufacturer’s brands, wireless operators, distributors and retailers on a global scale. We focus on worldwide consumer electronics markets.

For more information, please go to http://voip.biz-news.com/ or contact us at www.biz-news.com/en/contactus.html

About IPsmarx
Headquartered in Reston, VA, IPsmarx is a leading provider of VoIP applications and switching solutions to service providers, carriers, ISPs and calling card providers.  IPsmarx has multiple office locations in North America and the Canada, and has their solutions deployed in over 60 countries.

IPsmarx designs solutions that provide competitive service providers with a complete suite of software, hardware, management and billing tools, training and support, allowing them to market scalable, turnkey and reliable offerings to SMBs and enterprises.

For information on products and service offerings, please go to: http://www.IPsmarx.com, call in the US 1.703.779.3594, in Canada, 1.416.665.6999,or send an email to info@IPsmarx.com

 Press Contact:
Joanne Lowy
Jlowy7@gmail.com
732 600 2569

Jaymie Scotto Cutaia, CEO of Jaymie Scotto & Associates (www.jaymiescotto.com)and publishers of Telecom News Now (TNN) is a graduate of New York University and known in the IP communications industry as a social media innovator and one of the best marketing and public relations consultant experts around. Their group, composed of Jaymie Scotto, Illissa Miller, Vanessa Eixman, Karissa Campbell, Lauren Lemoi, Max Pomeroy, Brian Menecola, and Kris Stepney.

As always, this “famous for out of the box thinking and doing” group did something quite unique. They scheduled a podcast interview with the original Techistan team (which has grown since then and is as always a combination of East and West) to speak with Suzanne Bowen, Vice President of Marketing of Techistan, DIDX and Super Technologies, Inc.; Nusrat Zehra, Marketing Manager and Omar Shaikh, Senior Editor of Techistan.

Jaymie shares kind words to describe the Techistan team member Suzanne as “a pioneer in the Telecom space where she hails over a variety of companies including Super Technologies and DIDx companies that provide VoIP Hosted Platforms and VoIP 2.0 Enabling Technologies.”

Rehan Ahmed Allahwala is the inventor and founder of Techistan and holds the patent pending for DIDX, the real pioneer of the company Super Technologies, Inc. A modest guy, his Facebook profile says, “A simple guy, who prefers not to give up on life, People, and the planet earth.” Rehan was not able to participate in this podcast interview by Jaymie Scotto & Associates because of business travel.

Some of Jaymie’s top tier clients include Allied Fiber, Arbinet, Capacity, Datagram, DealCenter, Hibernia, HKColo, Hugh O’Kane Electric Company, Iland, ITW, IPSmarx, Mzima, Pangaea Networks, RCN, Telehouse America, TelServ, Tinet, and 4Connections.

The podcast interview among Nusrat, Jaymie, Omar and Suzanne is a discussion about TECHISTAN and its mission. As Jaymie’s blog mentions, Omar Shaikh, one of Techistan’s senior editors “describes it as an online media magazine featuring broadcasts, radio interviews, podcasts and articles for the Telecom industry. An issue that propelled TECHISTAN to the market is the founders observed that the majority of online news media magazines seem too commercial and don’t pay enough attention to the ‘little guys.’”

There are “powerful little guys and women” all over the world, in the remotest villages and in the highest level penthouses, full of positive-life changing ideas and inventions. But how to get the word out about them? Techistan has access to around 14,000 IP communications related parties hailing from 170 nations via its sister service DIDX. It is a media partner and press agent alongside its DIDX at dozens of the globe’s most exciting conferences such as ITEXPO, 4G Wireless Evolution, PTC, EXPO Comm Mexico, EduRG, Softec, CTIA, Convergence India, Connect IT Pakistan, CeBIT, and SUPERCOMM. The team who also are a part of Super Technologies, Inc. started up in 1999 in the USA, and has team members in Mexico City; Miami, Florida; Pensacola, Florida; Sharjah, U.A.E.; Kuala Lumpur, Malaysia; and Karachi, Pakistan are connected to hundreds of thousands via social media platforms such as Skype, Gizmo5 (now Google), Twitter, Facebook, Linkedin, TelecomYou, and more where they hear and see first hand, mind-boggling cool innovations to showcase.

As Jaymie and Illissa’s blog at http://www.jaymiescotto.com/jsablog/ states, “TECHISTAN promises to provide telecom related press releases, interviews and news in one location. In this podcast interview, Suzanne Bowen explains that TECHISTAN is collaborating with other entities, including other online media organizations and aims to reach the early adopters, developers, open source and IP communication industry managers and executives.

TECHISTAN’s motto is definitely ‘No Boundaries’… to help keep everyone informed and entertained. To hear the complete interview and read Jaymie Scotto & Associates’ article, visit: http://www.jaymiescotto.com/jsablog/?p=1067.

What is the definition, explanation and value of SIP trunking? AT&T, Frost & Sullivan, and Network Equipment Technologies is sharing their expertise via a webinar:

When:               November 19, 2009, 1 p.m. Eastern / 10 a.m. Pacific

What:               Understanding the Value of SIP Trunking: Supporting  Today’s Complex Communications

Where:              To register, visit http://www.web-forms.net/net/

Featured Speakers:  Melanie Turek

Principal Analyst, Conferencing and Collaboration

Frost & Sullivan

David Stewart and David Hart

Principal Architects

AT&T Consulting

Matthew Krueger

Vice President, Business Development and Marketing

Network Equipment Technologies

Related sites:
http://www.voipswitch.com, http://www.ipsmarx.com – Start your own SIP service.
http://www.comtel-networks.net – Hire an experienced SIP solution developer with excellent references.
http://www.didx.net – SIP Trunking with access to 60 nations’ DID/DDI
http://thesipschool.com/ -  Learn about SIP and its daily updates and certify your staff.
http://www.pbxselect.com/sip-trunking.php – SIP trunking explanation at PBX select.