Want your own avatar that really compliments and complements you? One that will be available to you on your desktop, laptop, netbook, mobile phone, kiosk, or tv screen? The avatars can help with billing online, trouble ticketing, and other information that customers would normally get from a real operator.
Umberto Basso, founder and CEO of the Human Digital Assistant company, takes us into a virtual world of your own potential digial human resource team at GSMA Mobile World Congress.
The Human Digital AssistantTM is a self-service platform that provides human-like digital assistance to customers through the web, IVR, messaging and video MMS, video telephones, kiosks and even IP set-top boxes.