Written by Allison Smith. Edited by Omar shaikh. It’s generally well known — by clients of mine whom I’ve worked with for awhile — that I am game to voice pretty much anything. In fact, I encourage offbeat, parody, and “joke” prompts — they provide a welcome respite from the run-of-the-mill (but highly necessary) IVR stock [...]

Written by Allison Smith. Edited by Omar shaikh. A few times a month, I’m e-mailed by people who are toying with the idea of getting into voice-over — they may have been told they have a great voice, or have become enamored with the idea of being the next Simpson-scale animation voice. There’s no question that [...]

Written by Allison Smith. Edited by Suzanne Bowen. Despite me recording prompts in Spanish almost every day, I don’t technically speak Spanish. Or Hebrew, Tagalog (an Austranesian language spoken in the Philippines) or a host of other languages which I’m urged, cajoled, or persuaded into voicing. I studied Spanish for two years at the University of [...]

Written by Allison Smith. Edited by Suzanne Bowen. Quite often, I get Asterisk prompt orders through the Digium site in which the client has written something like: “….this phrase comes after ‘Please enter your..’ and before ‘followed by pound.’” It’s a lot of effort to explain where the prompt will occur — especially when I [...]

John Lodden, a FreeSWITCH technical and business developer and DIDX member, shares his ideas on direct inward dialing over SIP. We were enjoying Cluecon conference in Chicago where open source developers convene, converge, collaborate, debate and innovate each year.

  (Arnold with Michael!) Michael Bibelman (CEO), Krzysztof Oglaza(CTO), and Michal Kozlowski of VoiceServe and VOIPSwitch heard about ITEXPO from DIDX who they are members of and decided to exhibit at ITEXPO for the first time in 2009. Listen to the guys discuss their first time experience at ITEXPO, their companies’ services and why they [...]

What is the definition, explanation and value of SIP trunking? AT&T, Frost & Sullivan, and Network Equipment Technologies is sharing their expertise via a webinar: When:               November 19, 2009 1 p.m. Eastern / 10 a.m. Pacific What:               Understanding the Value of [...]

Written by Allison Smith. Edited by Suzanne Bowen. My very first contract voicing telephone prompts was with Telus — the telco conglomerate in Alberta — who hired me to voice their mobility platform. I attended a meeting where they were discussing which prompts were needed, and what time committment would be required of me (in [...]

Written by Allison Smith. Edited by Suzanne Bowen. In my career as a professional telephone voice, I can tell you that the work is fairly formulaic — almost everybody requires a front-end (“greeting”) message, a message once people get to their various department selections, an after-hours greeting, and occasionally, an extended absence greeting.  That’s it. [...]

IPGallery developed its first softswitch in year 2000 and sense has become a provider of VoIP, softswitch, NGN, IMS core-network solutions, and advanced multimedia applications for cable, fixed-line, mobile, and quad-play operators enabling them to deliver quadruple-play voice, internet, video, and mobile services. The Techistan team met Elad Kamer who gave a demo in English [...]